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Back office

The back end: what you run the business on.

Catalogue, stock, production, returns, reports and invoicing for every client you supply, in one login.

One order, start to finish

The portal takes the order. The system does the rest.

Most online stores hand you an order and stop there. Smarter Portals carries it the rest of the way: onto your production board, onto a packing slip, into Xero, and back to the person who ordered it as tracking.

  1. 01

    The order arrives already checked

    From the approved range, in the right size, with the allowance checked and the stock confirmed. No phone call, no email, no order form.

    #200997 · 3 items · A$147.85

  2. 02

    It lands on your board

    Straight into Received, with the person, their branch and the job number already on it. Nobody types it in again.

    Received · job BL-2231

  3. 03

    Production has what it needs

    Embroidery and logo details travel with every line, and the packing slips print for the whole batch in one go.

    Left chest logo · 3 lines

  4. 04

    Invoiced and on its way

    On account? The Xero invoice raises itself. Mark it shipped and the person who ordered sees the tracking without having to ask you.

    Shipped

~$20

of admin in every order done by hand

Typing the order in
12 to 18 min
Raising the invoice
5 to 8 min
Making up the packing slip
3 to 5 min
Reconciling it later
2 to 4 min

Multiply that by your monthly order count. That’s the number.

See it running

Estimated time for a typical phone or email order handled by hand, at around $40 an hour.

That was one order. This runs underneath all of them.

  • Catalogue

    Priced once. Every portal draws from it.

  • Stock by size

    Live counts, so you promise a date you can hold.

  • Returns

    Raised in the portal, with the reason attached.

  • Reports

    Spend by client, branch and role, ready at renewal.

Everything the back office does

Every order touches four systems.

Now it touches one.

Clients, catalogue, stock, approvals, production and invoicing. One login, one screen, every client you supply.

admin.smarterportals.com
Smarter Portals admin dashboard, with the order pipeline, the next actions queue, enquiries and reporting all on one screen

Which client would you set up first?

No re-platforming, no migration project.